Terms & Conditions
1. Acceptance
By using thundersolutions.ai, submitting a form, calling or texting us, or using the Thunder Solutions platform, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use our services.
2. Our services
Thunder Solutions provides an AI‑powered customer communication platform for small businesses, including an AI receptionist ("Clara"), CRM, appointment booking, two‑way SMS and email, automation and related tools. Features may change over time.
3. SMS program terms
Program name: Thunder Solutions Customer Messaging
Program description: When you opt in, Thunder Solutions may send you text messages about your inquiry, appointment confirmations and reminders, account and service notices and, where you agreed, occasional offers and updates.
How to opt in: By checking the SMS consent box on a Thunder Solutions web form, texting a keyword to our number, or giving verbal consent on a call. Consent is not a condition of purchase.
Message frequency: Varies by your activity and preferences.
Message and data rates may apply. Check with your mobile carrier for details about your plan.
To cancel: Reply STOP at any time. You will receive a one‑time confirmation message and no further texts unless you opt in again.
For help: Reply HELP, call (713) 832‑3313, or email .
Carriers are not liable for delayed or undelivered messages. Messages are supported on major U.S. carriers; availability may vary.
Privacy: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
You represent that you are the owner or authorized user of the mobile number you provide and that you are at least 18 years old. You agree to notify us if you change or give up your number.
4. Accounts and acceptable use
- You are responsible for the accuracy of the information you provide and for activity under your account.
- You agree not to use our services to send unlawful, deceptive, harassing or unsolicited messages, and to obtain all consents required by law (including the TCPA and CTIA messaging guidelines) before messaging your own customers through the platform.
- We may suspend or terminate access for misuse or violation of these terms.
5. AI receptionist and recordings
Calls and messages handled through our platform may be answered by an AI assistant and may be recorded or transcribed for quality, training and record‑keeping, where permitted by law. AI responses are provided for convenience and may contain errors; important information should be confirmed with a person.
6. Fees and payment
Platform subscriptions are billed monthly in advance unless otherwise agreed. Usage‑based charges (such as calls, texts and AI minutes beyond included allotments) are billed as incurred. Subscriptions are month to month and may be cancelled with notice before the next billing date. Fees are non‑refundable except as required by law.
7. Intellectual property
The Thunder Solutions name, logo, website and platform are owned by Thunder Solutions or its licensors and are protected by law. You retain ownership of your own business data and content.
8. Disclaimers and limitation of liability
Our services are provided "as is" and "as available." To the fullest extent permitted by law, Thunder Solutions disclaims all warranties, express or implied, and is not liable for indirect, incidental, special or consequential damages, or for any amount exceeding the fees you paid to us in the twelve months before the claim arose.
9. Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law rules. Any dispute will be resolved in the state or federal courts located in Harris County, Texas.
10. Contact
Thunder Solutions
9597 Jones Rd, Ste 967
Houston, TX 77065
Phone: (713) 832‑3313
Email:
Website: www.thundersolutions.ai